We want you to love your Little Worlds creation! Here's everything you need to know about refunds. We've kept it simple and fair.

Digital Downloads

Important: Due to the digital nature of our products, we cannot offer refunds once you've downloaded the high-resolution image. Once downloaded, the file is yours forever.

This is why we offer a free preview before you purchase! You can see exactly what your generated world looks like before committing to buy.

Not Happy With the Result?

We understand that AI results can vary, and sometimes the generated world might not be exactly what you envisioned. Here's what we offer:

One Free Regeneration

Every world includes one free regeneration attempt. If you're not satisfied with the first result, you can try again at no extra cost. The AI will create a new, different interpretation using the same drawings.

To use your free regeneration, simply go to your world and click the "Try Again" button. You can then choose which version you prefer.

Technical Issues

If you experience technical problems, we'll make it right:

Generation Failed

If our system fails to generate your world, we'll offer a full refund or free retry.

Corrupted Download

If your downloaded image is corrupted or incomplete, we'll provide a new download link or full refund.

Payment Error

If you were charged but didn't receive access, we'll fix it immediately or refund you.

How to Request a Refund

To request a refund for a technical issue:

Email us at hello@littleworlds.ai
Include your account email and order number
Describe the issue you experienced
We'll respond within 24-48 hours

Time Limit: Refund requests must be made within 14 days of purchase.

Processing Time

Once approved, refunds are processed through Paddle (our payment provider) and typically take:

Credit/Debit Cards: 5-10 business days to appear on your statement
PayPal: 3-5 business days
Other methods: Varies by provider, typically within 10 business days

We'll send you an email confirmation when the refund is processed.

Physical Products

If you purchased a physical product (poster, canvas print, etc.):

Damaged in shipping: Contact us with photos within 7 days of delivery for a free replacement
Print quality issues: We'll review and offer a replacement or refund
Wrong item: We'll send the correct item at no additional cost

Note: We cannot accept returns for physical products simply because you changed your mind, as each item is printed on-demand just for you.

Questions?

We're here to help! If you have any questions about refunds or need assistance, don't hesitate to reach out.

Email: hello@littleworlds.ai

We typically respond within 24 hours on business days.

Refund Policy